Shipping policy

Last updated: September 1, 2026

Free worldwide shipping

We offer free shipping on all orders, worldwide. No minimum order value required. The shipping cost you see at checkout is always $0.

Delivery times

Estimated time from order to delivery, tracked:

Destination

Estimated delivery

United States

2-4 business days. Ships from our US warehouse.

Germany

2-4 business days. Ships from our German warehouse.

Austria

2-4 business days

Switzerland

4-7 business days. Customs fees may apply.

Rest of EU

2-8 business days

United Kingdom

2-4 business days

Canada, Australia, New Zealand, Japan

2-7 business days

Rest of world

7-10 business days

Delivery times are estimates and not guaranteed. Delays may occur due to customs, postal services, or other factors outside our control.

Order tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order at any time on our Track Your Order page.

Customs and duties

US orders ship from our US warehouse - no customs, no import fees.

EU orders ship from Germany within the EU - no customs, no import fees.

Switzerland and other non-EU destinations may be subject to customs fees or import duties, which are the responsibility of the customer.

Lost or delayed packages

If your package has not arrived within the estimated delivery window, please contact us at hello@myfolliq.com. We will do our best to locate your order or send a replacement.